
Custom PC FAQs
Custom PC Basics
RGB is not the most important part of your PC but it is fun and adds some personality and color to your build. Almost all major parts come with RGB lighting and it usually doesn't add any cost to the parts. The best thing about an RGB custom PC is that you can bring your gaming setup dreams to life and make your PC however you like it.
RGB CustomPC, LLC is certified as a Women’s Business Enterprise (WBE). through the Women’s Business Enterprise National Council (WBENC), the nation’s largest third party certifier of businesses owned and operated by women in the US.
We recognize the commitment to supplier diversity that is embraced by corporations and government agencies today, and we can add diversity to your supply chain.
RGB Custompc Play score
Try different PC parts to see how they will affect your Play Score. Or, contact our expert team for more advice.
What services and features do you provide?
NVIDIA GeForce GTX 1650:
The NVIDIA GeForce GTX 1650 is perfect for entry-level gaming. Experience solid 1080p gaming in a compact card that's affordable and within your budget. This card has 1 x DVI-D, 1 x HDMI 2.0b, and 1 x DisplayPort 1.4 to connect your monitor(s) of choice. Good for games like Fornite, Minecraft, Valorant, Stardew Valley, and E-Sports titles like Rocket League.
NVIDIA GeForce GTX 1660:
When you upgrade to the NVIDIA GeForce GTX 1660 you'll get the same compact design and connection ports as the GTX 1650 at higher performance levels and faster FPS. This card is also a good option if you plan to do live-streaming because it features NVIDIA NVENC encoding. Good for medium to high settings on all of the games that fall into the GTX 1650 category as well as games like COD: Warzone and many harder hitting games on low to medium settings.
NVIDIA GeForce RTX 3060 Ti:
The RTX 3060 Ti is one of NVIDIA's latest generation cards released in Q4 of 2020 which means it uses their latest technology for fast, powerful gaming. It is one of the top cards available and you'll get fast FPS, amazing graphics, and smooth streaming if you upgrade to the NVIDIA GeForce RTX 3060 Ti. Good for most AAA game titles on high to ultra settings in 1080p resolution. Games that are ideal to play with this card include The Witcher, Cyberpunk, Assassins' Creed, Red Dead Redemption 2, and Watchdogs: Legion.
NVIDIA GeForce RTX 3070:
The RTX 3070 is simply one of the best new generation 30 series cards with an edge on the 3060 Ti. Future-proof your build for years to come with amazing FPS and graphics. Great for 1080p, 1440p, and even 4k gaming, take your gameplay to a new level with many games benchmarking more than 100 FPS on Ultra settings even at 1440p. Play any AAA game title at high resolutions and experience better texture, detail, and lighting than with the 3060 Ti.
NVIDIA GeForce RTX 3080:
The RTX 3080 is the the top of the line new generation 30 series card for gaming. You can expect outstanding graphics and performance with even the most demanding games. Play the most demanding games like Cyberpunk 2077, Microsoft Flight Simulator, and The Witcher: 3 at 1080p, 1440p, and even 4k resolutions.
Click here to see NVIDIAs comparison of the 30 Series cards.
https://www.twitch.tv/rgbcustompc
To reserve a guaranteed live stream spot for your build, select the option on any of the PCs! We will build your Gaming PC live while you and your squad watch. Feel free to ask questions in chat about any of the hardware being installed in your build or about performance or settings recommendations for games you're interested in. The stream will be between 2-3 hours long as we pull the components and take your PC from new boxs to its first power on.
Watch your gaming PC come to life with our expert builders!
Payment Methods
Be sure to read and follow all instructions in the checkout form carefully.
For more information on Affirm, visit their site at: https://www.affirm.com/how-it-works
For Affirm Customer Service and Support visit: https://helpcenter.affirm.com
For more information on PayTomorrow, visit their site at: https://www.paytomorrow.com/consumer-benefits
For PayTomorrow Customer Service and Support, visit: https://www.paytomorrow.com/support/consumer
Shipping & Returns
Shipments to locations in the continental US, AK/HI will be sent via FedEx Home Delivery at the following rates.
Continental US: $50 - $75 for Standard Ground Shipping depending on item weight
Alaska & Hawaii: Builds priced less than $1350 - $175.00 flat rate. Alaska & Hawaii: Builds priced $1350 & up - $250.00 flat rate.
US Military Addresses: Priority Mail Military, $85.00 flat rate.
Shipments to Canada will be sent via International Ground.
Canada: Builds priced less than $1350 - $125.00 flat rate (plus GST/taxes).Canada: Builds priced $1350 & up - $150.00 flat rate (plus GST/taxes).* Shipping rates to Canada do not include any applicable GST/Taxes.
Europe: *Shipping to most locations in Europe available on the the Odyssey, Zephyr, & Vanguard PCs only.*$200 USD flat rate depending on the shipping option you select. In addition to our shipping cost, you will need to pay VAT/Customs fees directly to the shipper. The amount of the fees will depend on the tax rates for your country. There are online calculators that can help you determine an approximate cost.
For other areas, we can make special arrangements to ship to most International addresses but you can expect to pay higher shipping costs because of the weight and size of the package. If you would like to check rates for shipping to your address, we recommend you request quote from DHL, USPS (Global Express Guaranteed or Priority Mail Express International) or another International shipping service. All of our PC's ship from Plano, TX, USA and will weigh between 30-50lbs. The most common package size is 20"w x 20"l x 12"h or 22"w x 22"w x 14"h. If you are happy with the cost for International shipping, please reach out to us via email or chat!
United Kingdom, France, & Germany: *Shipping to the UK, France or Germany available on the the Odyssey, Zephyr, & Vanguard PCs only.* $250-$325 USD flat rate depending on the shipping option you select. In addition to our shipping cost, you will need to pay VAT/Customs fees directly to the shipper. The amount of the fees will depend on the tax rates for your country. There are online calculators that can help you determine an approximate cost.
For other areas, we can make special arrangements to ship to most International addresses but you can expect to pay higher shipping costs because of the weight and size of the package.
If you would like to check rates for shipping to your address, we recommend you request quote from DHL, USPS (Global Express Guaranteed or Priority Mail Express International) or another International shipping service. All of our PC's ship from Plano, TX, USA and will weigh between 30-50lbs. The most common package size is 20"w x 20"l x 12"h or 22"w x 22"w x 14"h.
If you are happy with the cost for International shipping, please reach out to us via email or chat!
Returns, Cancellations and Guarantees
All cancellations are subject to a 5% fee.
Within 10 days of purchase, RGB CustomPC gaming computers may be returned in certain situations, such as if the PC is not able to be powered on or if there is obvious damage caused during shipping. Before returning your product, contact us for details and to receive a Return Authorization. Please note, in some circumstances, we may not be able to authorize a return of your product. Defective parts may be shipped back separately rather than returning the entire machine. Please contact us if you feel that any of your hardware components are defective. If all parts are not in good working order, then the cost for replacing or repairing those items may be deducted.
In order to keep our prices low, there may be restocking fees associated with any authorized return. You will be notified of those fees during the return process.
Custom Configurations:
Custom configurations may not be returnable.
Support:
We stand behind our PCs and their performance 100% and are here to help! We offer lifetime technical support to ensure you get the best experience possible out of your PC. If you have received your PC and are experiencing a technical support issue, please email us at support@rgbcustompc.com to open a support ticket.