Custom PC Basics

Is an RGB CustomPC Worth It?

A high-performing RGB PC is not just worth it, we think it’s the best type of custom PC. We believe performance and style go hand-in-hand, and thinking otherwise is outdated and unsophisticated. You don’t have to sacrifice performance for style. Technology is art, and your PC should be as unique as you. If you agree, then it is absolutely worth it. We can’t wait to help you build a computer that fits your style, needs and budget.

What is an RGB Custom PC?

RGB stands for red, green, and blue lighting. Combined in various ways, those colors create over 16 million different hues. They create everything you seen on your TV screens and laptop screens. When it comes to PCs, it refers to components and peripherals that use lights to create a visually compelling set up. When it comes to RGB PCs, the parts most people think of are RGB case fans, RGB cooling systems and RGB cables — but you can also select from a variety of RGB motherboards, RGB RAM and plenty of RGB light strips.

RGB is not the most important part of your PC but it is fun and adds some personality and color to your build. Almost all major parts come with RGB lighting and it usually doesn't add any cost to the parts.

Where can I buy a custom PC?

You can buy a custom PC from us, RGB Custom PC. Just browse our recommended builds to get started, and don’t hesitate to reach out if you have any questions!

Can I buy a completely prebuilt custom PC?

All of our PCs are prebuilt and come fully assembled and ready to power up with all drivers installed. They are all rigorously tested according to our multipoint inspection. We don’t ever let a computer go out the door without proper cooling and cabling. Just connect your monitor, keyboard, and mouse, plug it in, turn it on, and start gaming!

Do I have to build my own custom PC?

No! Just because you want your own custom PC doesn’t mean you have to build it yourself. Even if you have just a little PC knowledge, we’re here to help you make the right decisions and get a new custom-built PC perfect for you. It will be delivered with drivers installed and updated. Every build we create is rigorously tested according to our multipoint inspection. We don’t ever let a computer go out the door without proper cooling and cable management!

Do your PCs come prebuilt?

Yes, all PCs come fully assembled and ready to power up with all drivers installed. All you need to do is connect your monitor, keyboard, and mouse, plug it in, turn it on, and start gaming!

About Us

RGB CustomPC has a reputation as a trusted advisor and quality PC builder. Every build is designed using enthusiast grade parts to meet or exceed quality standards.

RGB CustomPC, LLC is certified as a Women’s Business Enterprise (WBE) through the Women’s Business Enterprise National Council (WBENC), the nation’s largest third party certifier of businesses owned and operated by women in the US.

We recognize the commitment to supplier diversity that is embraced by corporations and government agencies today, and we can add diversity to your supply chain.

RGB Custompc Play score

What is the play score?

The Play Score is a score that we developed to help you see how different components might change the performance of your PC. The higher the play score, the better you can expect your PC to perform.

Try different parts to see how they will affect your Play Score.

What services and features do you provide?

What custom PC services do you provide?

We build PC desktop computers for gamers, creators, and more who want an optimized system for their preferences and styles. Our company was founded by gamers and people who expect a lot out of their PCs. At age 10, our co-owner Sean built his first computer (with the help of his dad.) He hasn’t used an off-the-shelf machine since. It is our mission to use the knowledge that we have of gaming and PC hardware to provide every customer with budget friendly, bespoke gaming computers. We have several recommended builds — including Sean's Signature Build — or we can custom build a machine for you.

What monitor is best for my custom PC?

It really depends. While we don’t provide or sell monitors, we are happy to help you choose the best monitor for you! We can help you choose a monitor or make recommendations but we focus on the PC itself and making sure that you are getting the best build for your needs.

Do you sell custom PC monitors?

We don't provide or sell monitors, since we try to keep our focus on building a high-performance PC for you. However, we are just a click away if you need advice when it comes to which monitor is best for you!

What is the best graphics card for custom gaming PCs?

The best graphics card depends on your needs. We can’t wait to help you select the best one for you. Here’s a little bit of information on the graphics cards we offer.

NVIDIA GeForce GTX 1650:

The NVIDIA GeForce GTX 1650 is perfect for entry-level gaming. Experience solid 1080p gaming in a compact card that's affordable and within your budget. This card has 1 x DVI-D, 1 x HDMI 2.0b, and 1 x DisplayPort 1.4 to connect your monitor(s) of choice. Good for games like Fornite, Minecraft, Valorant, Stardew Valley, and E-Sports titles like Rocket League.

NVIDIA GeForce GTX 1660:

When you upgrade to the NVIDIA GeForce GTX 1660 you'll get the same compact design and connection ports as the GTX 1650 at higher performance levels and faster FPS. This card is also a good option if you plan to do live-streaming because it features NVIDIA NVENC encoding. Good for medium to high settings on all of the games that fall into the GTX 1650 category as well as games like COD: Warzone and many harder hitting games on low to medium settings.

NVIDIA GeForce RTX 3060 Ti:

The RTX 3060 Ti is one of NVIDIA's latest generation cards released in Q4 of 2020 which means it uses their latest technology for fast, powerful gaming. It is one of the top cards available and you'll get fast FPS, amazing graphics, and smooth streaming if you upgrade to the NVIDIA GeForce RTX 3060 Ti. Good for most AAA game titles on high to ultra settings in 1080p resolution. Games that are ideal to play with this card include The Witcher, Cyberpunk, Assassins' Creed, Red Dead Redemption 2, and Watchdogs: Legion.

NVIDIA GeForce RTX 3070:

The RTX 3070 is simply one of the best new generation 30 series cards with an edge on the 3060 Ti. Future-proof your build for years to come with amazing FPS and graphics. Great for 1080p, 1440p, and even 4k gaming, take your gameplay to a new level with many games benchmarking more than 100 FPS on Ultra settings even at 1440p. Play any AAA game title at high resolutions and experience better texture, detail, and lighting than with the 3060 Ti.

NVIDIA GeForce RTX 3080:

The RTX 3080 is the the top of the line new generation 30 series card for gaming. You can expect outstanding graphics and performance with even the most demanding games. Play the most demanding games like Cyberpunk 2077, Microsoft Flight Simulator, and The Witcher: 3 at 1080p, 1440p, and even 4k resolutions.

Click here to see NVIDIAs comparison of the 30 Series cards.

What types of parts do you use in your custom PC builds?

We use enthusiast level name brand parts from top manufacturers like Corsair, XPG, Cooler Master, NZXT, Thermaltake, G.Skill, Gigabyte, Gigabyte Aorus, Intel, AMD, AMD Ryzen, EVGA, Samsung, MSI, HyperX, Asus, NVIDIA, BeQuiet!, Noctua, and others. If you want to have a certain part or manufacturer in your build — fill out a custom quote request and let us know. We're happy to help! Reach out with questions.

Can I buy a custom PC that is upgradable?

Yes! You can choose to upgrade when you purchase by selecting any of the custom options we have available or you can add DIY upgrades later. We offer lifetime support to help you with compatible hardware upgrades on any RGB CustomPC gaming computer you own.

Can I watch my PC get built?

Yes! We live stream our builds on Twitch, check us out at the link below:

https://www.twitch.tv/rgbcustompc

To reserve a guaranteed live stream spot for your build, select the option on any of the PCs! We will build your Gaming PC live while you and your squad watch. Feel free to ask questions in chat about any of the hardware being installed in your build or about performance or settings recommendations for games you're interested in. The stream will be between 2-3 hours long as we pull the components and take your PC from new boxs to its first power on.

Watch your gaming PC come to life with our expert builders!

Payment Methods

What payment methods do you accept?

We accept all major credit cards and PayPal.

Where can I finance my custom gaming PC?

We offer financing through Klarna! Simply select Klarna at checkout! Read and follow all instructions in the checkout form carefully.

For more information on Klarna, visit their site at:

https://www.klarna.com/us/what-is-klarna/

For Klarna Customer Service and Support visit: https://www.klarna.com/us/customer-service//

How to Apply for Klarna Financing

Applying for financing is easy! There are just a few things that you need to know when you are applying.

The Klarna application doesn’t just use a customer's date of birth + SSN. The application also pulls information from your billing information / information entered during checkout on our site. So, here are some tips:

Be one person. The name provided in the billing information checkout screen has to match the name of the person whose date-of-birth and SSN-last-four that will be provided in the pop-up application. No mixing and matching! Spouses and other family members often do this.

Match the bureau: name and address

Name has to match the credit bureau. That means no typos and no nicknames. Use a correctly-spelled legal name.

Billing address must match what the bureau has on file. If you’ve recently moved, reach out to the bureau to make sure they update the information associated with you. Best to give some time between updating the bureau and submitting an application.

Remember! Is your credit frozen? If so, that will prevent Klarna from opening an account. Contact Experian about having your credit unfrozen before applying. If a customer applies with frozen credit they will receive an email indicating that this is the reason we weren't able to approve their application. It can take a few days or even a week for a credit freeze to be removed and show as removed during an application attempt.

Those are the main reasons an otherwise-creditworthy applicant may be declined.

A recent decline. Klarna prevents recently-declined consumers from applying for 30 days as a consumer protection measure.

No PO Boxes. Klarna requires a physical address to validate identity.

No West Virginia billing or shipping addresses. We do not currently offer financing in West Virginia. All other 49 states are fine.

Shipping & Returns

How long does it take to get my PC?

It takes about 7 to 10 business days to build your PC. Once it’s built, we will ship it via FedEx ground. It can take up to 7 days, but check with FedEx for current ship times and conditions which can depend on the time of year and location where you live. You can also request priority shipping for a faster ship time.

How much does shipping cost?

Our shipping rates are detailed below, and they include shipping insurance to protect your purchase in transit. For International shipments you will be responsible for any taxes or customs fees imposed by your country. Shipping rates to Canada do not include any applicable GST/Taxes.

Shipments to locations in the continental US, AK/HI will be sent via FedEx Home Delivery at the following rates.

Continental US: $50 - $75 for Standard Ground Shipping depending on item weight

Alaska & Hawaii: Builds priced less than $1350 - $175.00 flat rate. Alaska & Hawaii: Builds priced $1350 & up - $250.00 flat rate.

US Military Addresses: Priority Mail Military, $85.00 flat rate.

Shipments to Canada will be sent via International Ground.

Canada: Builds priced less than $1350 - $125.00 flat rate (plus GST/taxes).Canada: Builds priced $1350 & up - $150.00 flat rate (plus GST/taxes).* Shipping rates to Canada do not include any applicable GST/Taxes.

Europe: *Shipping to most locations in Europe available on the the Odyssey, Zephyr, & Vanguard PCs only.*$200 USD flat rate depending on the shipping option you select. In addition to our shipping cost, you will need to pay VAT/Customs fees directly to the shipper. The amount of the fees will depend on the tax rates for your country. There are online calculators that can help you determine an approximate cost.

For other areas, we can make special arrangements to ship to most International addresses but you can expect to pay higher shipping costs because of the weight and size of the package. If you would like to check rates for shipping to your address, we recommend you request quote from DHL, USPS (Global Express Guaranteed or Priority Mail Express International) or another International shipping service. All of our PC's ship from Plano, TX, USA and will weigh between 30-50lbs. The most common package size is 20"w x 20"l x 12"h or 22"w x 22"w x 14"h. If you are happy with the cost for International shipping, please reach out to us via email or chat!

What is your standard shipping & delivery policy?

Our builds ship within 7-10 business days. Once your gaming build has shipped via FedEx Ground, it takes anywhere from 3-7 business days to arrive to you for gaming. You can also request priority shipping for a faster ship time.

Can I pick up my order?

Yes, you can arrange to pick up your order from our office in Plano, TX.

Do you ship to locations outside of the US or Canada?

Most builds ship within 5-10 days. Once your PC has shipped, it typically takes anywhere from 3-7 business days for delivery. The following shipping rates apply (all rates include shipping insurance to protect your purchase in transit). For International shipments you will be responsible for any taxes or customs fees imposed by your country.

United Kingdom, France, & Germany: *Shipping to the UK, France or Germany available on the the Odyssey, Zephyr, & Vanguard PCs only.* $200-$325 USD flat rate depending on the shipping option you select. In addition to our shipping cost, you will need to pay VAT/Customs fees directly to the shipper. The amount of the fees will depend on the tax rates for your country. There are online calculators that can help you determine an approximate cost.

For other areas, we can make special arrangements to ship to most International addresses but you can expect to pay higher shipping costs because of the weight and size of the package.

If you would like to check rates for shipping to your address, we recommend you request quote from DHL, USPS (Global Express Guaranteed or Priority Mail Express International) or another International shipping service. All of our PC's ship from Plano, TX, USA and will weigh between 30-50lbs. The most common package size is 20"w x 20"l x 12"h or 22"w x 22"w x 14"h.

If you are happy with the cost for International shipping, please reach out to us via email or chat!

Returns, Cancellations and Guarantees

How do I change my order after I’ve placed it?

We will absolutely do whatever we can do to help you. Please contact us as soon as possible if you want to make changes to your order before it ships. The sooner you tell us after you place the order, the better the likelihood that we will be able to change it. In most cases, the only charge to make changes will be for the difference in the cost of parts. But if your order is further along in the build process, then you might need to pay a restocking or rebuild fee.

What if I need to cancel my order before it ships?

We are very excited to get your PC built for you, but we understand that things happen and you may need to cancel and come back to us at a later date!

All cancellations are subject to a 5% fee.

Do your custom PCs come with a guarantee?

In additional to the manufacturers standard warranties, we provide a 1 year warranty on labor and include 1 hour of free video chat support to help you with setup or any question or concerns that you have after you receive your new computer.

What is your return policy?

Recommended Configurations:

RGB CustomPC gaming computers come with a 15-day return policy if something is not working. Before returning your product, contact us for details and to receive a Return Authorization. Please note, in some circumstances, we may not be able to authorize a return of your product. Defective parts may be shipped back separately rather than returning the entire machine. Please contact us if you feel that any of your hardware components are defective. If all parts are not in good working order, then the cost for replacing or repairing those items may be deducted.

Custom Configurations:

Custom configurations may not be returnable.

NEED FURTHER HELP?

CONTACT US